Privacy policy.

Who we are

We are NRCM Web Design Ltd, a web design agency based in Northamptonshire. Our website address is wearenrcm.com.

If you have any questions about this privacy policy or how we handle your data, you can contact us at hello@wearenrcm.com.

What data we collect

When you use our website, we may collect the following information:

• Information you provide through our contact form (name, email address, phone number, company name, website URL, and your message)
• Anonymous usage data through Google Analytics (see below)

How we use your data

We use the information you provide to:

• Respond to your enquiries and provide quotes
• Communicate with you about potential or ongoing projects
• Improve our website and services based on how visitors use the site

We will never sell your personal information to third parties or use it for purposes other than those stated above.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This helps us improve the user experience and measure the effectiveness of our content.

Google Analytics collects anonymous information such as:

• Pages you visit and how long you spend on them
• How you arrived at our website (search engine, direct visit, referral)
• Your general location (country/city level, not precise)
• Device type and browser you're using

This data is aggregated and anonymous. We cannot identify individual visitors from this information. Google Analytics uses cookies to collect this data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Cookies

Cookies are small text files stored on your device when you visit a website. We use cookies for:

• Analytics cookies (Google Analytics) to understand how visitors use our site

We do not use cookies for advertising or tracking across other websites. You can control cookies through your browser settings.

How long we keep your data

If you submit an enquiry, we retain that information for as long as necessary to respond and for our legitimate business records. If you become a client, we retain project-related correspondence for the duration of our working relationship and for a reasonable period afterwards for legal and accounting purposes. If you'd like to request deletion of your data, please email us.

Your rights

Under UK data protection law (UK GDPR), you have the right to:

• Request access to the personal data we hold about you
• Request correction of any inaccurate data
• Request deletion of your data (where applicable)
• Object to processing of your data
• Request restriction of processing
• Data portability

To exercise any of these rights, please contact us at hello@wearenrcm.com.

Third-party services

We use the following third-party services that may process your data:

• Google Analytics – for website analytics (see above)
• Brevo (Sendinblue) – for sending email notifications when you submit our contact form

These services have their own privacy policies and we encourage you to review them.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:

Email: hello@wearenrcm.com